SmallBizGenius Analysis

Ingridandisabel receives mixed reviews, with praise for their maternity leggings but criticism for their outdated systems and customer service. While some customers rave about the comfort and fit of the leggings, others express frustration with the company's inability to handle gift orders and cancellations efficiently.

Category Breakdown

Scores based on analysis of 2 recent reviews

Product Quality (Maternity Leggings)

9.0/10

Reviewers highly praise the quality and fit of Ingridandisabel's maternity leggings. One reviewer describes them as 'the absolute best!!' after searching extensively for good ones.

1 reviews mention this

Customer Service & Order Management

2.0/10

Reviewers express frustration with Ingridandisabel's customer service and order management systems. One reviewer cites the inability to include gift messages or cancel orders as major issues, stating their systems are 'stuck in 2008'.

1 reviews mention this

Pros & Cons

What Customers Love

Comfortable and well-fitting maternity leggings Mentioned 1x
"These fit like a glove, and the bigger I get the better they fit."

Common Complaints

Outdated systems unable to handle gift messages or order cancellations Mentioned 1x
"Seriously antiquated system - their system is ‘unable’ to include a gift message or even a gift receipt that doesn’t contain item prices...they sent the order out anyway, and again said their system was ‘unable’ to cancel it once it was placed."

Common Questions About Ingridandisabel

Answers derived from customer review patterns

Is Ingridandisabel legit and trustworthy?

Ingridandisabel appears to be a legitimate online retailer, but reviews suggest potential issues with their customer service and order management systems. While some customers praise the quality of their maternity leggings, others report difficulties with gift orders and cancellations. The negative feedback focuses on their outdated systems and robotic customer service responses. Therefore, while the company is likely legitimate, potential customers should be aware of the reported issues before making a purchase.

Based on 2 reviews

Does Ingridandisabel have good customer service?

Based on the available reviews, Ingridandisabel's customer service receives mixed feedback. One reviewer describes it as 'form email robotic,' indicating a lack of personalized support. The inability to resolve issues like gift messages or order cancellations promptly also suggests shortcomings in their customer service processes. While some customers may have positive experiences, the negative feedback raises concerns about the overall quality and responsiveness of their customer service.

Based on 2 reviews